SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-6 Business days |
Canada, Europe |
4-10 Business days |
Australia, New Zealand |
6-15 Business days |
Central & South America |
6-18 Business days |
Asia |
10-20 Business days |
Africa |
10-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fashiongirlsclub.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashiongirlsclub.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Taxes
All prices include applicable sales tax where required
They are good but not very good, they arrived on time, big, bad packaging.
Garni
Glasses are nice, just not very comfortable for my face, keeps pushing on my skin, but overall good quality for the price. Good protection from the sun
1st pair came damaged but i got a refund no problem. I decided to try again as i did like the glasses. Arrived undamaged and fast, considering they came from asia.
Excellent, good quality
with your own money
Super speed of delivery to Zaporizhia UKRPOST in 9 days. Well packed. Box and whole glasses. Polarization test is undergoing. Thank you store.
Looks pretty. Not very dark against the sun...
Stylish and they do a good job. And they never get tangled in my hair!
The box came broken, but the lenses came in excellent condition.
Fast delivery, everything is intact and the quality is good, no scratches. but I took off a star for the color of the frame... They came in a cappuccino color, it doesn't match my hair and skin color a bit. I would still like to receive it as in the photo (((.
These really are polarized and they're very pretty! Thank you! !
I am absolutely in love with these sunglasses. The cateye design is so trendy and stylish, it gives a chic, feminine touch to any outfit. I think the the pink-red color is vibrant and unique. As for the quality, it'sreally decent for the price the gradient, polarized lenses seem to provide satisfactory uv potection. The frame is lightweight, made of plastic that seems to be sturdy. Later, i will write if they 're comfortable to were for an extended period of time. Another great part is the price. Honestly, these sunglasses are an incredible deal for the quality and style they offer. Highly recommend.
good. thank you.
Too big for my face but i don’t like oversized glasses.
Glasses looks nice and meets
Post to be pink but never seen a pink more a nude but still really nice
Equal to the image. Very light and comfortable to use. They came inside a plastic box and bag. No bag or cleaning cloth
White ones arrived, although I ordered brown ones. Same-painted glasses on the front. Nice, although not that color.
It arrived in perfect condition and is exactly as described. It has subtraction and finness.