Refunds & Returns Policy
Your satisfaction is our #1 priority. We want you to shop with confidence and feel great about every purchase you make. That’s why we proudly offer a set of guarantees to make sure you receive your item on time and exactly as described.
🚫 Order Cancellation
Changed your mind right after ordering? No problem!
- You can cancel your order within 12 hours of placing it—as long as it hasn’t shipped yet. Just reach out to us through our Contact Us page and we’ll take care of it.
- Once your order is shipped, it can no longer be canceled—but you can still return it once it arrives.
💯 Our Happiness Guarantee
Everyone who shops at fashiongirlsclub.com receives the following promises:
- ✅ Easy returns – 14 days no-questions-asked for any reason at all
- ✅ Full refund if you don’t receive your order
- ✅ Full refund if your order doesn’t arrive within the guaranteed time (45 business days, not including 2–5 business days processing)
❌ When full refunds aren’t available:
- Your order doesn’t arrive due to something in your control (like entering the wrong shipping address)
- Delays caused by exceptional events out of our hands (e.g., customs delays or natural disasters)
🔄 Easy Returns – 14 Days No-Questions-Asked
Changed your mind? Not totally in love? No worries!
You can return or exchange your item within 14 days of delivery, for any reason at all. We’re here to make things right.
Just contact us at su*****@**************ub.com, and we’ll walk you through the steps.
💡 Note: Return shipping is your responsibility, and items must be unused, in original condition.
❤️ 100% Satisfaction, Guaranteed
We stand behind everything we sell. If you’re not happy, we’re not happy. That’s why we offer a 14-day no-questions-asked return or exchange window on any item that doesn’t meet your expectations.
Important: Please don’t send anything back without contacting us first. We’ll guide you through the process to make sure it’s smooth and easy.
How Refunds Work
Refund Processing:
- Once we receive and process your return, your refund will be issued within 14 business days
- Refunds are processed to your original payment method
- You’ll receive an email confirmation once your refund has been processed
Return Requirements:
- Items must be unused and in original condition
- Include all original packaging and tags
- Contact us first before sending anything back
Need Help?
Have questions about returns or refunds? We’re here to help!
- Email: su*****@**************ub.com
- Contact Us: Contact Us page
We’ll walk you through the entire process to make it as smooth and easy as possible.
